In this task your order entry and accounting users will generate invoices from shipments.
Education:
Sales Orders Guide - Invoicing
NOTE: Invoices are generated and updated on the Invoicing tab.
Training Tasks:
•Generate an invoice against each shipment.
•Print invoices and review your invoice form layout.
Invoicing Guidelines
Do not reverse a Customer Invoice to adjust costs after the fact
Do not reverse and re-post a customer invoice for the purpose of adjusting line item costs. From a costing standpoint, inventory transaction costs in DBA are never corrected after the fact because items get immediately shipped to a customer or issued and incorporated into other items. The overall cost of sales gets balanced out automatically as corrections are made in other parts of the system (i.e. Job Close WIP Variance, PO Invoice Matching Variance, Inventory Adjustments and Change Inventory Costs). From an accounting standpoint, once an invoice is sent to a customer, it cannot be tampered with unless the customer receives an explanatory credit memo and corrected invoice.
Product Costing Guide - Cost of Goods Sold (COGS)
Consider using a Credit Memo instead of Invoice Reversal
If one or more items was returned by the customer, you do not need to reverse the initial invoice to make a correction. You can go to the Sales Order > Order Picking > Transactions tab and you can use the Return button to return your quantities to inventory. You can then create a shipment and Invoice. This invoice will be a credit memo. The RMA Training Course video player has a segment on Credit Memos.
Do not attempt to replicate line item detail in AR invoices
Do not attempt to replicate line item detail in AR invoices in your financial accounting system. By design, line item detail is not included in the AR voucher transfer because line detail has no relevance to AR processing and would needlessly introduce duplicate tables to synchronize, duplicate inventory transactions, double posting, invoice reversal issues, and other problems. Be especially wary of any consultant who proposes to re-create detailed invoices in your financial accounting system, which indicates a fundamental misunderstanding of the financial transfer process or a lack of scruples in charging for a completely unnecessary feature that is inherently problematic and not in your best interest.
