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Email Domain Authentication

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Domain Authentication

Prevent mail from being blocked or sent to spam

Prevent Spoofing and Phishing

DBA Email Client uses SMTP to send emails from within DBA.   There are several important steps that you should take to ensure that your domain and server are authenticated to improve your deliverability and security.  The information below contains some general guidelines and you should consult your email service and domain provider for specifics.

When sending email, you must set Domain Name System (DNS) records on the domain to:

1.Communicate to receiving email servers that you own the domain the email was sent from

2.Verify that you have given the sending email server permission to send email on behalf of the domain.

 

Your Server must be a Static IP Address

Many internet service providers use dynamic IP addresses as their default option.  Sending emails using a dynamic IP address can lead to error messages failing to identify the sender.  You should install DBA on a server with a Static IP Address.

Add your Server IP Address to your Email Service Provider Safelist

If your email service provide allows you to define a safelist of IP addresses, you should add the public IP address for your machine where DBA is installed..  This will help ensure that all emails sent from that IP address are validated per your policy

Configure Email Authentication for your Domain - SPF and DKIM

It is increasingly important that you register your Domain with proper SPF and DKIM records.  Sender Policy Framework (SPF) is an email authentication that allows you to list all of the IP Addresses that are authoroized to send email on behalf of your domain.  DomainKeys Indentified Mail (DKIM) is an authentication method that uses encryption to sign and verify your emails.   Both methods will require TXT entries against your DNS.       Follow your domain provider's instructions for setting up authentication.

Use TLS Encryption

In your email settings, make sure to check the box to use TLS Encryption for your emails.   TLS is a standard internet protocol that encrypts email for privacy and secure delivery

 

Troubleshooting - Activate Email Logging

To test the email sending system you can temporarily activate email logging.   This will provide a log of the email activity with each email sent.   This logging tool can be an invaluable resource when test new settings or to help troubleshoot errors.

Screen_Help Online Help - Activating Email Logging

 

Additional Resources

Screen_Help Online Help - Email Tips Office 365

Screen_Help Online Help - Email Tips Google Workspace